This Privacy Policy explains what information Contractor Near Me, Inc. ("we," "us") collects, how we use it, and the choices you have. By using the Platform, you agree to the practices described here.
1. Information we collect
We collect three categories of information:
- Information you provide. Name, email, phone, address, ZIP code, project details, contractor credentials (license, insurance), profile content, reviews, and messages.
- Information collected automatically. IP address, device type, browser, operating system, referring URL, pages viewed, search queries on the Platform, and approximate location derived from IP.
- Information from third parties. Background-check providers (for contractors), payment processors, identity verification, and analytics providers.
2. How we use information
We use information to operate, maintain, and improve the Platform; match homeowners with relevant contractors; verify contractor credentials; process payments and prevent fraud; communicate with you about your account, transactions, and updates; personalize content and recommendations; comply with legal obligations and enforce our Terms.
3. How we share information
We share information:
- With contractors when you request a quote (limited to what is necessary for the quote).
- With service providers who help us run the Platform (hosting, analytics, payments, customer support, background-check vendors), under strict confidentiality terms.
- For legal reasons — to comply with subpoenas, court orders, or applicable law; to protect the rights, property, or safety of users or others.
- In connection with a merger, acquisition, or sale of assets, with notice to affected users.
We do not sell your personal information to third parties.
4. Cookies and tracking
We use cookies and similar technologies to keep you signed in, remember preferences, measure traffic, and improve the Platform. You can control cookies through your browser settings; disabling some may limit functionality. We honor browser-based "Do Not Track" and Global Privacy Control signals where required by law.
5. Security
We use industry-standard security practices including TLS encryption, encrypted backups, access controls, and regular audits. No system is perfectly secure, however, and we cannot guarantee absolute security of any data transmitted to or stored on our systems.
6. Data retention
We retain account data while your account is active and for a reasonable period after closure to comply with legal obligations, resolve disputes, and enforce agreements. Most data is deleted within 90 days of account closure unless required by law.
7. Your rights
Subject to applicable law, you may have the right to: access the personal information we hold about you; correct inaccurate information; delete your account and associated information; object to or restrict certain processing; receive a portable copy of your information; withdraw consent where processing is based on consent. To exercise these rights, email privacy@contractornearme.com.
8. CCPA notice (California residents)
California residents have the right to know what personal information we collect, the right to request deletion, and the right to opt out of sale or sharing. We do not sell personal information. To submit a request, visit our Contact page or email privacy@contractornearme.com.
9. GDPR notice (EU/UK residents)
If you are in the European Economic Area, the United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) and equivalent laws, including the rights to access, rectify, erase, restrict, port, and object. Our legal bases for processing are contract performance, legal obligation, legitimate interests, and consent (where applicable). You may also lodge a complaint with your local data protection authority.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Material changes will be announced via email or in-app notice. The "Last updated" date at the top reflects the most recent changes.
11. Contact
Privacy questions or requests? Reach our Data Protection team:
142 Brooklyn Ave, Suite 4B, Brooklyn, NY 11201
Email: privacy@contractornearme.com
Phone: (888) 776-5432